Have the following statement from Hermes tracking as why my parcel has not been delivered yet they have had it for almost 2 weeks now I doubt I'll get my parcel now its been passed to different departments and now they cannot delivery to my address which is located just off main road there a joke! Update on your parcel Your courier has had an issue with getting to the delivery address. If you have any delivery instructions you think might help, visit the help section and use the contact us page This has to be the worst delivery courier service around you can write and complain to them but never ever changes if I had known the item I had purchased was coming via them I would of shopped elsewhere They are nothing short of a disgrace they are not fit for purpose they should be closed down Ideally would like to give minus stars but not allowed