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RASHID
Received a damaged parcel today. The courier asked me to open it to check if everything was OK and if I am not happy, she would take take it with her to return but when opened it and found a bottle without a cap which leaked to damage the parcel, the courier refused to take it back. It was the second incident from the same courier!! I have provided a recording to Hermes of the whole incident. The next step would be to involve Trading Standards. Very disappointed with the courier and Hermes.
4 years ago
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Myhermes has a 1.2 average rating from 7,029 reviews

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