Substandard Unprofessional Courrier service I know Hermes has got some excellent reviews on this site . But some areas like mine are not fortunate enough to get that service . In last 2 weeks I had 4 parcels missing , and when you call Hermes phone number minimum 45 mins wait time to speak to someone and no answers regarding my parcels . Driver in SL2 postcode one of the worst drive , uses foul language, ill mannered , rude and unprofessional. Did use foul language toward my family . When complained about this to Hermes customer service I never got any reply . As if Hemes management is list bothered about things that are happening to their customers . So I won’t recommend My Hermes Courrier to any one living in SL2 postcode .