I have a package stuck with this useless shower for two weeks. They have made 6 unsuccessful delivery attempts. They say they have trouble getting to my address. In the same time period near every other delivery firm has delivered. I contacted customer services nothing the email said from them has happened and now they don’t respond to my emails. Customer services are nearly impossible to use on their website as the package is still in their system so it won’t let me do anything just says enter another tracking number after i enter my details. I am sure my next review will be for a damaged item as its been in and out their van 7 or 8 times. One 3-5 day delivery and things look like the box has been through a war. That many times and it will be smashed into tiny pieces. The most incompetent, uncaring, difficult to deal with and unreliable delivery firm out there.