Ordered a parcel collection for 30 December, no-one came, but their live chat said ‘someone came at 14.39 and no-one was here. That is a blatant lie as I am housebound which us why I chose this way to get my parcel to my son. Customer service at Hermes is non-existent, probably because they are so bad, they wouldn’t be able to cope with all the phone calls. Totally unprofessional.
4 years ago
Myhermes has a
1.2
average rating
from
7,029
reviews
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