So I received message from Hermes that my parcel will be delivered between 11 and 1pm, so I was waiting at home. It said that it’s delivered at 12, but no one was knocking on my door. I went to check outside and my parcel wasn’t there! When I opened to see picture to see where they left my parcel, it was a square of blackness. I’m very angry because my parcel was very expensive! And I can’t contact anyone on Hermes! Hermes is the worst company and I have no idea how they can still exist! What I supposed to do now?? I’m not gonna leave like this Hermes, I’ll complain and complain till I’ll get my money back!!!