I’ve only ever had 2 problems when buying something online and both were sent with Hermes delivery. 1- Notification said my package had arrived and it wasn’t outside the door or anything, a few hours later when going to the shop I found it at the door step of a closed fish and chip shop around the back of my house.. luckily no one walking by had picked it up. 2- Happened yesterday, I got a notification saying my parcel had arrived whilst I was at home again. It wasn’t outside my door and I also checked the chip shop where it was left last time. This morning I got a text from my friend who works in another chip shop a minute away from my house that i had a parcel there. Luckily I’m friends with some of the workers, otherwise I probably never would have got it and definitely would not have known it was there!