Appalling service every time Appalling service every, single, time. My parcels are left in random places with no clues to where. Places I have found  are, parcels under a neighbours car on thier drive, under my car on my drive, in the middle of my back garden lawn*an impressive throw to get it there) in my neighbours bin on bin day(parcel got thrown out when bin men emptied bin), in my bin on bin day. In a tree in our back garden which we only found when we went to put a bird box up.on my front door step for all and sundry to see( parcel got stolen). And not once did I get an email or a card through the door. The delivery guy doesn't even knock the door. I now do not purchase items from any seller/businesses that use hermes and I tell them this and why. Customer service consists of automated email replies or automated chat bot. . An absolute shambles of a service of which I would be throughly embarrassed if I worked for them.