My sister sent me some Xmas presents but all Hermes delivered was the brown wrapping paper that had covered the parcel. My sister called customer services and received no update whatsoever. After multiple emails to the CEO, I received an email telling me that my sister had left it too long to fill out the claims form which had been sent and therefore the case was closed. My sister didn't even receive the claims form! I will never, ever use this excuse of a courier company again.
4 years ago
Myhermes has a
1.2
average rating
from
7,029
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