Myhermes contact help no? Never any answer what ever no you call it is a circle of nonsense........ Myhermes is a nightmare to find or claim a missing parcel 0330 333 4984 option 3 will get you through to a human, abeit probably an unhelpful & very frosty. Keep calling back in until some puts you through to their customer services, they will if you're very insistent. This is the number for the parcel shops, but they will deal with end-users on this number. Hermes your system isn't working i am guessing it is just the way you like to you do not have to process any claims, no proof of signature or photo of drop off? then hour after hour of calls....... Mr & Mrs Directors your system is a vile narcissistic money hungry beast Never any answer what ever no you call