Terrible company and definitely the worst courier to ever grace the planet. My order seems to have vanished into thin air after it was sent out with my local driver, more likely vanished into his pockets. Hermes claim a delivery attempt was made though I was in all day and none was made then poof like magic my order is gone. I am now going to have to check whether anything I buy is going to be sent by Hermes and make alternative arrangements with the Seller. This is just the latest of many problems with Hermes, strange how the other Couriers don't seem to suffer from similar problems. Going to claim my money back from eBay as they are liable for it via the global shipping program, not sure why they use such a shitshow of a company considering any savings they make must be far outweighed by the refunds they must have to give.