Three times over this Christmas period Hermes have been used by M&S to deliver parcels to my home address. On each occasion the parcels have left outside the flats I live in, easy for anyone to steal them. What's makes it more annoying is that Hermes never rang on the door bell to let me know the parcels were delivered. The last one today was left in the rain! Whilst a picture of the packet in rain was sent to our email address, still not sure why the driver didn't ring, we collected our wet packet from outside. Very poor service, not sure why M&S use them!
4 years ago
Myhermes has a
1.2
average rating
from
7,029
reviews
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