My parcel was supposed to be delivered on Saturday. During the delivery window I received an email to say it had been delayed & they would contact me on Monday. They we then supposed to delivery it yesterday (Monday) again during the delivery window I got an email to say it had been delayed & they would contact me today. They were supposed to deliver it between 2 & 4pm today. During that time I then got another email to say they had tried to deliver it. No way did they as I am right by the front door. No card left either. Total rubbish! I would certainly never use them to deliver something to someone. EVER! And what is even worse no matter what phone number I use you can't get to speak to anyone & even the chat is automated & not live.