EN10 13/01/2021 a Hermes man didn't know how to open main door to this block of flats. From my window I tried to help but had to listen to his complaints why I had not been at home when he was delivering. Then I stepped down to the front door but he disappeared. 14/01 I was home between 3-5:30 waiting for delivery and during this time I received a message that Hermes missed me for delivery. 15/01 today I've been home since 1:30. Now it's 4pm and I just received 2 messages from Hermes at 3:07 and 3:35 that he missed me for delivery. I don't know if it's just one unfortunate worker or the whole company like this but I wouldn't recommend using it any more. I was thinking about more orders as I find the company products attractive instead of asking for a refund.