For the second time, my parcel has been delivered at a wrong address. There is no one I can speak to and the virtual help is ridiculous because it is of no help at all. The image of the address where it was delivered is not clear. I cannot find the parcel. Hermes is a disaster delivery service and I do not advise anyone to use it. We understand that a parcel can be delivered to an incorrect destination, but I do not understand the fact that we cannot speak to anyone regarding the matter. The customer service is putrid.
4 years ago
Myhermes has a
1.2
average rating
from
7,029
reviews
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