Has to be the slowest delivery company in history. I mean, what the heck are they DOING with stuff? It takes a day for them to collect. Then another day for it to arrive at their depot. Then it stays there a day until they send it to the local delivery warehouse, where it stays for another day. Then it goes to the courier where, guess what, it stays another day. If you're lucky, you might get it delivered the following day. That's providing that it hasn't been sent to the 'wrong' depot at some point on it's stupidly convoluted journey and had to go back to the starting deport for the whole rigmorole to start over. Ridiculous. It shouldn't take a week for a parcel to be delivered - if FedEx, UPS and heck, dare I say it, EVEN Royal Mail can deliver a parcel in 24 hours, Hermes could if they wanted to. It's an awful, almost useless company and I recommend you use ANYONE other than them. If someone offers to take your parcel by horse and trap, pay them instead - it'll be quicker