Hermes. Untrustworthy and dishonest. I recently sent a framed picture using Hermes. The picture was well packed, marked “Fragile” all over and I paid for it to be insured. Several days after it was supposed to be delivered I was informed it had been damaged and Hermes had actioned a claim on the insurance. This could take up to 14days. 21 days later after many emails they told me it wasn’t covered. They also sent me a list of items not covered. Well the list of items not covered covers every item imaginable. Hermes insurance is a SCAM. I asked for my damaged property to be returned to me and was then informed Hermes had decided to destroy my property without my permission. I have had to reimburse the buyer of the picture and the insurance I paid for is evidently worthless.