2 weeks ago a Hermes driver knocked at my door and ran off with my parcel before I could answer the door! Yesterday I was expecting a gift and the sender sent me a screenshot from Hermes saying it was left with a neighbour. I went to neighbours but nothing. So I spent ages on Hermes and eventually found it was left at a property some way up the road from my house. I am shielding with poor mobility but turned out in ice and snow to collect it! On speaking to my neighbours they too have had parcels left all over the place and thrown into other peoples gardens. Frankly I am disgusted with the service they provide. If their delivery people can't do better they should be sacked. I certainly would not knowingly use them again ever!