I have used My Hermes for several years without too many problems, however the last 2 weeks have been horrendous. My parcels have been booked in for collection and paid for and no-one comes to collect them. Finally after 30 mins waiting to speak to someone I was told you had an I.T. problem with 4% of you website , this was over a week ago and it looks like it still hasn't been sorted out. Decided to use Royal Mail for now on, much more reliable. You need to sort out your non-existent Customer Service Department.
3 years ago
Myhermes has a
1.2
average rating
from
7,029
reviews
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