If I could rate them 0 stars, I would. Hermes is the only courier company that I have ever come across that are unable to complete the sole service that they offer... delivering packages. How is it that they have succeeded in losing 4 out of 5 of the parcels I have ever had ‘delivered’ by them? I am clearly not alone in this and it absolutely blows my mind that companies still choose to use their services. Is there something that we as customers are missing? Are hermes in one big circle jerk with all the businesses that use their service? Surely it’s time that this company gets lost along with the other 5272892292 packages. Oh and don’t try get in touch with a human at Hermes either, apparently they don’t exist.