Another parcel ruined by Hermes.
Books arrived soaking wet.
Made a complaint, 4 weeks later received standard letter with a link to "Damage claim form" the link just took me to Hermes home page with no apparent path to a claim form.
It's well worth using Royal Mail, just a little bit more expensive but worth it. They are professional & the parcels arrive usually on time & in tact, after all Royal Mail have had over 500 years experience!
3 years ago
Myhermes has a
1.2
average rating
from
7,029
reviews
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