Hermes tried to deliver on a Saturday to Business Premises of M-F 9-5 Business. During COVID lockdown as so many people are working from home there is no option to change delivery address to home where, as per government directive, employees have to working remotely from home. Hermes - you are not keeping abreast with current affairs. - This is a poor reflection on your customer service. - Get your web-site sorted - and employ people on your live chat not an auto-bot. In fact just employ people and with savvy. Stop sending customers round in circles with your hyperlinks etc.