Delivery people are rude and careless, just drop parcels on your feet as soon as you open the door without saying a word. Few times I wasn’t at home to collect the parcels, they just leave them anywhere around the property, take a picture and you have to search for it. They left our parcels on top of the gates of our neighbouring property, which is empty at the moment, parcels drop down and we are unable to collect them. Customer service is completely careless for explained situation. Someone is just sitting there to reply to your query, without even trying to understand, rectify or avoid same mistake in the future.