Appalling. I buy about 6 or 7 items a week online shipped by package delivery companies. For every five items I buy that are shipped with Hermes, I get three of them. The others go missing but are marked as being returned because I rejected them which is an outright lie. Its been a lockdown, I'm in, where else am I going to be, no one comes to my door to deliver them. We have CCTV on the front door, the Hermes delivery man must be invisible! All the other delivery companies deliver faultlessly, never had one go missing. Of the Hermes ones that get marked as returned not a single one has ended back with the seller. It's caused so much grief as I collect rare items, once they're gone, they're gone and they're gone for the seller too. I report this every time and I've complained to Hermes and had absolutely zero response. I can't give you a barcode Hermes, I'm the buyer all I get is an eight digit tracking number. I'm prepared to believe that it's a local issue but Hermes sort it out! I now have to instruct sellers not to ship Hermes or I won't buy.