They delivered my package to the wrong house, then claimed they'd delivered it to me when I raised it with customer service. They pointed to a photo of the delivery with a woman with a completely different skin tone to my own accepting the parcel. She does not live at my place. They could not tell me where they had delivered it. And when I pressed, they basically told me they weren't going to help me anymore and if I had a problem, I should contact the retailer who used them. Zero responsibility. Absolutely appalling.
3 years ago
Myhermes has a
1.2
average rating
from
7,029
reviews
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