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GERARD
Parcel delivered to wrong address. I have spent hours trying to find a way to contact Hermes and talk to someone, they make it impossible to do this, you keep getting sent in circles, round and round. My order was delivered to the wrong address, I have tried to contact the courier but it seems impossible to actually talk to any body. They have a photo of supposed proof of delivery, but the photo is not my door, and I don't recognize where it is. I would like my parcel please. Hermes need to be honest and allow people to contact them when a parcel is delivered to a wrong address. I have contacted the company I ordered from and sent photos of my door and the photo from Hermes showing a different door, and a link to this page of reviews advising the company to change couriers as Hermes are a total disgrace. And yes I have had a similar problem with them before, too.
3 years ago
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Myhermes has a 1.2 average rating from 7,029 reviews

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