Out of the last 6 deliveries that were due to be delivered by HERMES 1 was late and badly damaged and had to be returned and I had to wait for another returns note from the company I purchased it from as the deliver note was ripped off the package delivered . 2 were late again so had to get refunds for them another two are apparently out for delivery, on the 4th May , it’s now the 21st !!! And that was according to Hermes app , which is totally useless. And one that was supposed to be delivered today and has not arrived even though I’ve been receiving texts all day saying my order was only 7 stops away it’s not 11.30 pm and I’m off to bed !!! I won’t order from any company that uses Hermes as a courier .