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Rachael
Been waiting for a parcel posted 3rd May . Eventually had a reply from customer service ( no telephone numbers or easy way to contact them , you have to talk to a robot and hope that an actual person contacts you at some point). They have just confirmed they have lost my parcel . How in the days of barcodes, postcodes and online tracing can they lose a parcel ?! It’s not an item that can be replaced either so really disappointing service (or lack of).
3 years ago
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Myhermes has a 1.2 average rating from 7,029 reviews

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