Ordered a couple of items from amazon all the items from Royal mail and amazon arrived but surprise surprise Heremes failed yet again.. I tracked my parcel online which stated the parcel would be delivered between 12pm and 3pm which then changed to 1pm and 5pm.. I didn't mind wasn't going out been here all day.. Time was getting on so checked the tracker again.. The parcel was showing delivered at 6.28pm.. No parcel has arrived, no parcel has been left in my building, no one buzzed the flat.. The driver has taken a photo of a blank delivery card with the word customer on it as a proof of delivery..I can very much assure you Hermes I have not received anything.