Next day delivery paid for. The company I bought from, no problems, get the usual emails from Hermes "we have you parcel" "out for delivery" "we will deliver between 9-12" It's now 5pm and the dog has peed all over the floor because if I dare take him out, you know they will claim they have delivered at that time. Apparently the driver is still out for delivery and Hermes say "it could come until 8pm" but we all know that isn't the case and it's just lost somewhere or not delivered by someone who couldn't be bothered. My issue is, why say 9-12 at all, if you could deliver until 8pm? I've always hated Hermes and I've noticed companies have stopped mentioning their name on their delivery service.