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Marilyn Asher
I sent a parcel with hermes on 31 st August, I waited for tracking information and nothing there. I paid £5-80 for delivery of the parcel only to have it returned to me today 8th September with no explanation as why it was returned to me. So I paid £5-80 for nothing. I have tried to ring them and get a ROBOT on the phone, I have tried to email and yet again a ROBOT. It would be nice to be able to speak to someone and try to solve what has happened. Very bad service and customer relations . I will not be using them again
3 years ago
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Myhermes has a 1.2 average rating from 7,029 reviews

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