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Anonymous
I took a parcel to a collection point for Hermes to return , the parcel was never received by the retailer, Hermes refused to take any responsibility of this by dodging questions asked .. The retailer obviously wouldn’t refund me as the parcel was never received.. and Hermes took no action on finding out where my parcel was and why it hadn’t been picked up .. therefore I lost £52 .. of no fault of my own .. this is so wrong and should be stopped.. I will never use Hermes again with no morals whatsoever
3 years ago
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Myhermes has a 1.2 average rating from 7,029 reviews

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