I paid £49.85 to deliver a parcel to China, waited 2 weeks then one morning a Hermes driver delivered my parcel back to me undelivered!! They had mistakingly sent it back to me, I ended up having to refund my customer then to make it even worse I was only refunded £43.85 because the £6 extra paid was not refundable as it was for the extra insurance value I paid for the goods, on contacting them all I was told is it’s in their terms and conditions!! An absolute disgrace!! I will never use them again!!!!
3 years ago
Myhermes has a
1.2
average rating
from
7,029
reviews
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