Last parcel was left on my doorstep (they said it was left in a porch…I don’t have a porch) at 9pm at night when I was not at home. So this time I arranged delivery to my workplace, should have been last Thursday the 30th, they tried to deliver at 9.20pm on Friday 01st, claimed they tried again on the Saturday (we had staff in work who said they didn’t call), then tried again Monday at 9pm. Do they not understand that a business won’t be open at 9pm (they call to my workplace regularly during the day). The automated system doesn’t put you through to a human, I have no card so I can’t phone up and quite frankly they are a shambolic bunch of liers. How can a parcel be out for delivery at 8.40pm, failed to be delivered at 9pm when the depot is 45mins drive away? They haven’t attempted delivery at all as I’ve checked the cctv in work, so they have just made up a lie saying they couldn’t deliver……nobody ever use these cowboys.