Appalling service from Hermes, as usual. Our urgent ‘next day’ delivery of medical supplies finally arrived, but a day late. Hermes’ tracking information was reporting 14:34 - Wed Oct 06 We tried to deliver your parcel today but you weren't in or there was no safe place to leave it. We'll try again on the next working day. That is utter rubbish. We were in all day on 6th (in the front garden at the time the delivery was supposed to have been attempted). Additionally, there is a safe delivery point clearly marked next to the front door. Moreover, I have reviewed the recordings from the security cameras at our and our neighbours properties, and no delivery vehicles whatsoever were present in the lane in front of our property for at least 60 minutes either side of the supposed time of attempted delivery (yet alone any vehicle attempting to deliver to our address). Plus the driver who finally delivered told me he didn’t receive it until 7th. Clearly someone is not being truthful. Yet again Hermes has proved to be unreliable, just as they have done with ourselves and our neighbours on numerous other occasions.