Missing: Hermes Customer Service, Reward Offered ET found it easier to phone home than it is to contact customer service for Hermes. Each way you turn they actively put barriers up so you are unable to contact a person. Whether this be there FAQ's that lead you through a labyrinth of nonsensical pages all of which are designed to make your bored enough that you just give up. Or the helpless Alexa Rip off called Holly that asks you questions which only allows you to answer what Hermes want you to say which basically leads you back to the start. It's like a disappointing game of Monopoly where every square send you to Jail with no hope of getting your parcel. The one star review is flattering for the service they offer and next week I've got an appointment booked with a local Medium as I think the dead will have a better chance to actually speak to Hermes representative than I. Now the actual 'Attempted' delivery where the driver didn't get out the vehicle took a picture of the inside of the van and the next doors house and the so called failed delivery for the following two days. When there was a safe placed labelled and I was in for the whole of the 3 days. I mean several other delivery companies managed to find the house which is a bog standard normal street but to Hermes my address seems to be Number 12 Grimmauld Place. I doubt Hermes will be able to find this as they struggled with the basics of the core business so I will pop a message in a bottle in the hope it eventually finds the way to their office.