Got sms to collect between 12-14.00 but parcel not there. Hermes driver came and left without leaving a parcel. No.communication from Hermes no human behind telephone number as tracking number failed to proceed call. Day 3 still no communication from Hermes is a joke.Provide costumer with human telephone number no computer. Give people option to collect from local depo. 72 hours for email response from you is appalling service, but standard email response for Hermes UK. Useless you are.
3 years ago
Myhermes has a
1.2
average rating
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