Paid for item to be collected from my home only the driver will not come through our gate to collect the parcel because she is scared of dogs. When she delivers items she either leaves them by the gate to be stolen or launches them over the gate. My Hermes state “contact our customer service, were here to help” there’s a good case for trading standards to look into them as you can not contact a person to discuss your issue without great effort and hours wasted. Awful customer service.
3 years ago
Myhermes has a
1.2
average rating
from
7,029
reviews
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