Message after 5 days to say there is a delay with my parcel - well that didn't need much detective work did it? Nothing further from Hermes - they've evidently lost it. Retailer has to send it all again. I don't understand why anyone still uses this carrier. Every time I have had to use them there is a problem. One driver even chucked the parcel over the side garden gate (6 foot high!). I was in at the time and told her off. Surely it would have been easier to ring the door bell? Would never recommend Hermes. In fact I would say avoid if possible.
3 years ago
Myhermes has a
1.2
average rating
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