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Laura
Horrible, horrible service. Tipically their couriers just dump and run. Parcels are left unattended. No one ever buzzes the intercom. In my last parcel, 245GBP worth of goods was stolen from the package, then carefully re-sealed. There is no one to talk to at Hermes, they removed every way of contacting, except for a stupid robotic chat which does not even contemplate all options. Terrible service, really. There should be a criminal record on couriers dumping valuable parcels outside on a busy street!
3 years ago
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Myhermes has a 1.2 average rating from 7,029 reviews

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