Absolutely appalling. I get a notification saying Hermes has delivered my parcel and left it with a neighbour. The photo of the 'neighbour' is the courier's own house. He keeps my parcels until he's coming out my way to deliver to other customers. It happens constantly. Apparently it's too far for him to drive to me - a further 2 miles on from his nearest customer. Says I can always collect it from his house if I need it in a hurry! Gave him a parcel to return once, it was never delivered back to seller and I never saw the refund.
3 years ago
Myhermes has a
1.2
average rating
from
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