Don't sent anything electronic or of value with them as it will never reach the destination. I had my parcel nicked by the driver when collecting it from the parcelshop, trying to speak with someone at customer service is almost impossible. I used them because they're cheap but i guess they're cheap for a reason, they're company motto is "the parcel people" they should change to to "the parcel STEALING people", absolutely ridiculous, I'll never use them again and I think everyone should avoid sending with them, just pay a little extra and get a better service.