I got an order as part of a Christmas present which was ordered 12/12 and had no further info provided. I don't mind delays but being told they're happening is a good step to take, and I never heard anything from Hermes for a week. After contacting the seller out of hours I was provided an update saying delivery would be attempted between 19:00 - 21:00 on 20/12. Delivery was apparently attempted twice while I was in the house so I don't know if they've employed members of the USS Enterprise to phase into my house without noticing, only to find out they had told me they were unable to deliver at 21:17 the same day. I've had no further word and I'm looking to cancel my order. Please do yourself a favour and avoid them like the bubonic plague.