Hands down the worst customer experience in my lifetime. Total contempt for the customer. No ability to communicate via email or reach a human being. Automated phone and chat "support" impossible to access unless you have a tracking number. My problem is that 9 days after dropping off an Amazon return I have not received a confirmation email/tracking number. Their website does not recognize the receipt reference number. Instead of making it easy to resolve problems Hermes wants to torture people who have the misfortune of needing to engage with them.
3 years ago
Myhermes has a
1.2
average rating
from
7,029
reviews
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