I have spent hours trying to find a way to complain directly to myhermes about a serious issue with a delivery driver but it is impossible. Yesterday a driver from hermes kept banging on my door and window, this despite there being a huge sign on my door which said, “ISOLATING, PLEASE LEAVE ANY PARCELS IN MY HALL, MY DOOR IS UNLOCKED”. So eventually I had to go to the door, despite the fact that I am permanently on oxygen and am a dying woman, which is why I have to isolate. There stood a hermes delivery driver, without a mask, I pointed at the sign on the door and angrily asked, “can’t you read, are you illiterate?”. The driver got even closer to me, pushing his face near to mine, (I am unable to wear a mask) I told him to move back because I have a low immune system and he could give me any virus and kill me sooner than my health condition will. He then ran to his van with both of the parcels and drove away. He actually phoned his company and cancelled my delivery. I am furious but as I have no way to lodge a complaint with myhermes I will be forced to go to every news outlet that I can and publicly complain and let everyone know what happened. I hope myhermes go bankrupt