Overview Reviews About Hermes UK Hermes UK Reviews 2,813,293 • Excellent TrustScore 4.5 out of 5 4.3 VERIFIED COMPANY In the Courier service category www.myherm es.co.uk Company activity See all Claimed profile Asks for reviews — positive or negative Pays for extra features Replied to 7% of negative reviews Replies to negative reviews in < 24 hours Reviews Excellent 78% Great 7% Average 2% Poor 2% Bad 11% Filter by: All reviewsservicetimedeliveryparceldrivercourierproblemdaydoorplace Search reviews Zeneth Hussain 1 review Rated 1 out of 5 stars Updated 6 minutes ago No parcel, Very bad service.. Ordered a parcel from JD got standard delivery as it was free. Will never order again from anyone who use hermes to deliver. I was in the lounge giving my son a feed heard no knock at all. A few minutes later after finishing his feed I checked my phone to see where this delivery was. I seen the picture of the parcel on the doorstep. I quickly went to retrieve it. I had checked everywhere and asked the neighbours I found nothing at all. Clearly the driver never dropped the parcel off and had taken it for himself instead. Wouldn't be the first time this happened with hermes anyway. So I've tried ringing but it's an automated service. Tried contacting online through the chat but it has limited options and no way of freely putting what you would like. Another thing I never got was how the door step was a safe place when everyone uses the alleyway at the back and you could see into my garden. But no doubt the delivery driver (Stuart) has taken it. Never heard no knock at all. Asked my neighbour who is my husband's aunty and she said she never heard anyone as we share a garden. Then the customer service Thomas keeps calling me Ali when that's not my name.