I was waiting for my delivery today from Hermes courier. Four packages. I’m a disabled person and I sit by my front room first floor window with the blinds open. Well what did I see. The Hermes courier throwing some parcels up the stairway of my neighbour some 12 steps . I thought that’s careless of him to treat peoples propertie like that. Then immediately he threw them back down into his wheelie basket. It clicked to me this wasn’t a delivery for my neighbour but for me . A minute later he rang my doorbell. When I answered the door I was really not happy about the way he handled my property. I explained to him that I had seen him throwing the packages about when he even got the address wrong the first time . He just looked at me like I was from another planet and said muttered in a whisper. I asked him if he needed a signature, which drew another blank . Not a word of English could he speak no thank you or anything. I even thanked for the delivery with no reply from him . Which really he didn’t deserve. I can understand people need work. I can understand poor English. But not a word is appalling service not to be able to say thank you . And the disrespectful way he handled my property it just makes him short of a Neanderthal. Just when I thought Hermes couldn’t possibly provide worse service. Yep they can !