Hermes is the WORST mail courier ever. lost my parcel, found my parcel, delivering my parcel, not delivering my parcel, NO updates on the tracking and I had to check the original purchase only to find out theyve held it for 2 days because its "too big"???? IT'S A MEMORY STICK USB HOW BIG CAN IT BE????? Waited a week for an item that could've been delivered in a matter of 2 days just to be told I need to wait 48 hours because Paul thinks it's too big. boohoo for Paul. :( I've put off doing anything all day waiting for my parcel so I can finally begin and back up my college exams and now this... DISGUSTING. I hope I never come into such bad luck as having a parcel delivered by this disgrace of a company again. They keep saying ohh we're so sorry we know how stressful this is... okay so DO BETTER! Shady shady shady horrid company. Would rate 0 stars if I could