AVOID. They lost my parcel sent internally with returned goods. There is no customer service to get in touch. I placed a case to investigation whereabouts of my package three weeks ago (again there is now way to chase them or to talk to them) and they sent email today saying that their investigation proved unsuccessful. I am yet to be begin a claim process but not to hopeful either, having read their reviews. I had already with deliveries from them - parcels left at different places but the tracking saying that they will try to re deliver etc. Will never use them again.