When I find out Hermes are delivering my goods I'm filled with worry and know my parcel is not going to arrive on time, possible broken if indeed it does get delivered to my door. Hermes are the worst delivery service in existence, they are never on time and when they do show up they often leave the parcel at someone else's house not even on my street. USELESS, And they don't seem to care about the state in which the parcel get to you in, and if they're not packed well they will be damaged, they don't care!!! They say they knocked your door but you wasn't home when you have been waiting in all day special for the parcel to arrive, no one knocked the door they just couldn't be bothered to do the drop. WHY DOES ANYONE USE THIS COMPANY? WHY? THEY ARE USELESS, THEY DON'T CARE, LET THEM GO BUST. USE PARCELFORCE OR ANY OTHER SERVICES BUT HERMES. They picked up my parcel 5 days ago BUT STILL HAVEN'T PROCESSED IT, it's supposed to be delivered TODAY. Think "how many times has this company ruined my days" before I felt compelled to type this out.